No a full refund as the watch does not work at all and with the greatest of respect it should of been when it arrived. So can I ask please again to confirm the address to send the watch back and I do expect full refund on watch with no charges from yourselves as mentioned on my previous emails to you.
Now I have been fair with you on my responses with yourselves. I have offered to send this watch back to you. I am not sending this anywhere as the item is not fit for purpose nor you or I know what is wrong with this watch. Please offer me a full refund this is all I now want no repairs or another watch or replacement. I only required a watch that was working from day one and it does not. Please now come back to me on how we resolve this issue.
After speaking with my brothers (as this was a joint present) and taking your advice on the issues of sending this watch back with potential issue of customs, we are willing to accept an offer of £170 to resolve this whole issue with yourselves.
That’s a lot lower than we hoped please speak to your manager again and see if your offer can be improved we will consider another offer from you but £120 considering its £200 and the item is of no use is a bit harsh, we would hope you would be understanding this was a Christmas present for my father and all parties are disappointed.
Earlier today I placed an order with your company. I never received any
confirmation email. I made several attempts to navigate to your website and
was told the website is no longer reachable which raised suspicion to me .
After several attempts of using a secure browser and blocking my IP address
I still had no success in navigating to your website. In fear of being the
victim of a scam I did a charge back through my bank. I was very interested
in purchasing some replica watches UK from your company and I still am . At 12:17 AM Eastern standard time I was able to locate your website again. For a sense of security I would really appreciate a phone call from customer service.
If that is possible I may reconsider processing another order through your